CURRENT TURNAROUND: 1–2 WORKING DAYS • FREE UK DELIVERY ON ORDERS £25+

HELP & INFO

NEED A HAND?

Everything you might need before ordering – plus a few things you might not realise you need until afterwards.

Whether you’re wondering which material to choose, how to send your artwork or where your parcel has got to, start here.

FAQ

THE QUESTIONS
WE GET A LOT

Personalisation, proofs, sizing, stickers, decals, colours, white ink and all the usual “can I put this on that?” questions.

DELIVERY

FIRST WE MAKE IT.
THEN WE SEND IT.

Production times, UK delivery, international orders, tracking and what to do if your parcel appears to have taken the scenic route.

Got a deadline? Have a read before ordering.

RETURNS & PROBLEMS

SOMETHING
NOT RIGHT?

Wrong item? Damaged parcel? Something hasn’t turned out as expected?

Tell us.

Most problems are considerably easier to sort out than they first appear.

ARTWORK GUIDE

SENDING YOUR
OWN DESIGN?

Start here.

File types, resolution, vector artwork and what actually counts as print-ready.

The better the file, the better the print.

MATERIAL GUIDE

WHITE? CLEAR? MATTE? GLOSS?

Not sure what you need?

We’ll explain the differences – including when white ink is useful and why the surface you’re sticking something to matters.

CUSTOM PRINT

CAN'T FIND WHAT YOU NEED?

Different size? Unusual shape? Your own artwork? Something that doesn’t fit neatly into any of the shop categories?

Send us what you have in mind and we’ll tell you what’s possible.

STILL STUCK?

That’s fine.

If you’ve had a look and still aren’t sure what you need, send us a message.

Photos, dimensions and order numbers are particularly useful where relevant.